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FAQ's
How to claim?
How do I claim my reward?
You will be able to redeem an activity of your choice from our National Activities Network. Simply enter your unique participation code (sent to you via email), and email address to get started. Then select your chosen venue, print your voucher, and take it with you on your visit.

If there are any issues with this process, contact
galamomentsofjoy@tlcrewards.com
My code is not working properly, what should I do?
First, check that you have entered your code correctly - including capitals and lowercase letters. We advise you to copy & paste your code to make sure you get it exactly right, making sure there are no spaces before or after the code. If your code is still not working, please contact us via the contact page on this website.
When is my unique code valid until?
Your unique code is valid until 15th September 2024.
I won't be able to use my reward; can I change it for another reward?
No, unfortunately the reward cannot be exchanged or refunded.
Where do I find out more?
Please contact us here.
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